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FAST GUIDES FOR THEWELL 2:

SETUP

DOWNLOAD THE APP

Here the link where downlad the App:

Android:

https://play.google.com/store/apps/details?id=com.drinklang.langsmartplus&pcampaignid=web_share

Apple:

https://apps.apple.com/us/app/thewell-2/id6479245459

​TheWell 2 requires a 2.4 GHz Wi-Fi connection. 5 GHz Wi-Fi is not supported.

You must enable the following on your phone:

  • Wi-Fi
  • Bluetooth
  • Geolocation

CHANGE THE FILTERS

When new filters are inserted in TheWell 2, they need to be filled and rinsed before they can be used to process water.

Since TheWell 2 comes with new filters, this filter change procedure is required to set it up and takes about 25 minutes.

The procedure is automated, but it requires that the user be available to fill the Tap Water Jar with clean water and empty the Clean water container when it is full. This will be required several times during the procedure.

The duration of the filters depends on the amount of water processed.

LANG recommends to change filter 1 every 1500 liters or every 12 months (whichever comes first) and filter 2 every 3000 liters or every 24 months (whichever comes first).

TheWell 2 will warn automatically when one or both filters are due for replacement.

Here the procedure

If your machine is warning to change the filters before the above condition, the problem is due to an incorrect date being entered during installation of the device. The problem can be solved by changing the filters as shown in the attachment, using the filters in your possession. This will update the date to the current date.

if the problem is not resolved please contact : customersupport@drinklang.com

DESCALING

Depending on the hardness of your tap water, calcium deposits may form inside TheWell 2. Over time, these calcium deposits may reduce the performance of TheWell 2 and the filters and potentially reduce their lifespan. If you notice that TheWell 2 is operating more slowly, calcium deposits may already have formed inside. To remove the calcium deposits, TheWell 2 has an automated Descaling Procedure, which requires the Special Descaling Cartridge (SDC) included with TheWell 2, as well as 50 grams of citric acid.

TheWell 2 will automatically show a warning when a descaling is needed.

Here the procedure

HOT CLEANING INTERVAL

TheWell 2 has an automated cleaning process; it uses the built-in boiler to create hot water to clean and sanitize the components inside the system. The Hot Cleaning Procedure, which takes about 2 minutes, is initiated automatically every day. The automatic interval can be changed, and hot cleaning can also be started manually from the “Maintenance” menu. This ensures that you always get clean and healthy water, no matter how much time has passed since you last used the TheWell 2. 

From the MENU:

MANTEINANCE

choose: HOT CLEANING INTERVAL

you can customize the interval between hot cleaning cycles

OFF

EVERY DAY

EVERY 2 DAYS

*We recommend hot cleaning every day.

Contact Us

Don’t hesitate to reach out if you need help or have any questions/comments.

For any technical support or help with orders or returns, please contact us at customersupport@drinklang.com